Fax: 551-222-4527
Office Hours
Monday: 7:00am – 8:00pm
Tuesday: 7:00am – 8:00pm
Wednesday: 7:00am – 8:00pm
Thursday: 7:00am – 8:00pm
Friday: 7:00am – 7:00pm
Saturday: 8:00am – 1:00pm
Office Hours
Monday: 7:00am – 8:00pm
Tuesday: 7:00am – 8:00pm
Wednesday: 7:00am – 8:00pm
Thursday: 7:00am – 8:00pm
Friday: 7:00am – 7:00pm
Saturday: 8:00am – 1:00pm
Physical Therapy in Jersey City, New Jersey
JAG Physical Therapy Jersey City: Tailored Orthopedic Therapy Solutions
JAG Physical Therapy Jersey City is a local physical therapy clinic, conveniently located on Marin Boulevard. We support local residents and have loyal customers from across Hudson County. Our talented team provides a wide array of physical therapy services, including specialized solutions for concussion, blood flow restriction, and neurological problems, among others. Our practice is focused on your needs, and our therapies are delivered with compassion and attention to detail.
Our extensive range of physical therapies includes the following services:
Vestibular Therapy
Connecting the inner ear with the brain, the vestibular system often demands professional treatment and ongoing care. Vestibular rehabilitation programs are designed for people with vestibular dysfunction and related disorders. At JAG Physical Therapy, we offer diagnosis, support, and comprehensive rehabilitation for patients suffering from this overwhelming problem.
Concussion
Concussion problems can affect anyone, especially professional and amateur sportspeople. If you've experienced a recent concussion or suffer from ongoing issues related to a head injury, our trusted team is here to support your needs. Our physical therapy programs are tailored to each patient, with all of our programs designed and delivered with care.
Our Services
Taping
Neuro
Connor R.
3 months ago
I've had way too many issues with JAG to give them anything higher than 1 star. My issues do not appear to be an isolated incident, since many other reviewers had a similar experience. I think their shady business practices are intentional.
I was told from the beginning that to meet my deductible, I would need to attend 9 sessions with an estimated cost of $139 each session (this is in writing). I went to 4 sessions and stopped because the service was not adequate. Barely spent 1 on 1 time with the therapist and spent most of the time performing simple exercises I can do at home.
Once I finally received my first bill for my first visit, which was weeks later after I already attended 4 visits, I received a massive bill. Their "estimated" price is a joke and is borderline a scam, at the very least HIGHLY misleading. The first visit cost over $300 dollars and every subsequent visit was $191. So essentially I had met my deductible in 4 visits instead of the 9 they told me. They hold you accountable for agreeing to their "estimated price" but not the other way around!
Not only that, but when I looked deeply into the insurance claims, they charged me for services they did not provide me. I called the front office about the estimated price and they told me they couldn't do anything. As for the overcharging, I spoke to the therapist and he agreed the claims were wrong and told me he would fix it. I have followed up at least 6 times on this issue and NOTHING. Every time I call the billing office they are like "oh yea I don't know what the status is on this, let me escalate". Instead, they keep sending me the same bill every 2 weeks and no call back.
Probably not specific to JAG, but they will charge your insurance for each exercise they have you do during the visit. So if you do 4 different exercises, they will charge you for each of those 4, and depending on the type of exercise, the rates are different. Some are more expensive than others. Just another incentive to overload random exercises in your visit to charge you more! On several of my bills, they said I did more exercises than I actually did, and charged me for electrical stimulation when it was never done!
Starting to feel like all of this is intentional to squeeze money out of their customers.
I was told from the beginning that to meet my deductible, I would need to attend 9 sessions with an estimated cost of $139 each session (this is in writing). I went to 4 sessions and stopped because the service was not adequate. Barely spent 1 on 1 time with the therapist and spent most of the time performing simple exercises I can do at home.
Once I finally received my first bill for my first visit, which was weeks later after I already attended 4 visits, I received a massive bill. Their "estimated" price is a joke and is borderline a scam, at the very least HIGHLY misleading. The first visit cost over $300 dollars and every subsequent visit was $191. So essentially I had met my deductible in 4 visits instead of the 9 they told me. They hold you accountable for agreeing to their "estimated price" but not the other way around!
Not only that, but when I looked deeply into the insurance claims, they charged me for services they did not provide me. I called the front office about the estimated price and they told me they couldn't do anything. As for the overcharging, I spoke to the therapist and he agreed the claims were wrong and told me he would fix it. I have followed up at least 6 times on this issue and NOTHING. Every time I call the billing office they are like "oh yea I don't know what the status is on this, let me escalate". Instead, they keep sending me the same bill every 2 weeks and no call back.
Probably not specific to JAG, but they will charge your insurance for each exercise they have you do during the visit. So if you do 4 different exercises, they will charge you for each of those 4, and depending on the type of exercise, the rates are different. Some are more expensive than others. Just another incentive to overload random exercises in your visit to charge you more! On several of my bills, they said I did more exercises than I actually did, and charged me for electrical stimulation when it was never done!
Starting to feel like all of this is intentional to squeeze money out of their customers.
Wendy
3 months ago
If you are a sedentary senior, be careful about this place. I got 3 lb ankle weights on my first visit which hurt my back. I also had no stretching exercises of any kind. I've been to PT for years and everywhere else starts you out with no weights or 1 lb weights and build up from there. Even AI confirms this when you Google it..They are all very friendly and pleasant there but it's a mill and certainly not worth $90.00 a week.
Lucas Alejando Pollitzer
4 months ago
Riddhi was absolutely outstanding in helping me recover from a shoulder subluxation. Her knowledge, attention to detail, and personalized approach made a huge difference in my recovery. Every session was purposeful, well-explained, and adapted to my progress. Thanks to her guidance, I regained strength, stability, and confidence in my shoulder. I highly recommend Riddi to anyone needing expert physical therapy.
Holly Pavlika
4 months ago
I went to Jag One for a couple of years. Beginning of 2026, I received bills from 2024. Ridiculous. My last two sessions were lame at best when I was given an unsupervised student who brought out a massage gun. I went to a scheduled 3rd session and sat in the lobby for 20 minutes before canceling all future appointments. It was a much different place when Mark and Carlito were managing things. They really cared on their patient’s recovery. I will never return to Jag.
sophia xu
5 months ago
I'm so furious, I’ve never seen such disgusting service and random overcharging. At the end of August, I made an appointment to go to JAG for PT. Before the appointment, my husband reminded me to clarify how much I would need to pay. During my first appointment, I arrived early at the front desk. The staff there told me they needed to verify my insurance, and after checking, they said I would have to pay $139 per visit. I even asked if that was the full amount I’d need to pay each time, and she confirmed yes. She also calculated that I would need to attend 25 sessions to meet my insurance deductible. I asked the front desk if it was okay if I didn’t come 25 times and wanted to decide after today’s PT session, and she said that was fine.
Why didn’t you inform me in advance that the charges would vary if I didn’t complete all 25 sessions? Why didn’t you tell me face-to-face or remind me that this was an estimated cost and that I might have to pay more? As a patient, I could have then considered whether to continue with JAG. I attended PT twice and didn’t feel it was very effective, so I stopped going. Each time I went, I paid the $139 in full at the front desk. Later, I received an email saying I still owed them $138.41. When I went to the front desk today to ask why I owed money, they said I needed to contact the Billing Office, as they only collect payments for them. When I called the Billing Office, they kept emphasizing that it was an estimated amount and that I had signed a Patient Agreement, which made it my responsibility as a patient. The agreement was clear, they said.
Then why did the front desk even bother verifying my insurance and told me the amount money I need to pay? They might as well have just given me the agreement to review at home. I saw in the comments section that someone else encountered the same situation. Why does JAG’s front desk keep having false communication issues with patients? I wouldn’t go back to JAG again or if you go please multi check if you need to pay more.
Why didn’t you inform me in advance that the charges would vary if I didn’t complete all 25 sessions? Why didn’t you tell me face-to-face or remind me that this was an estimated cost and that I might have to pay more? As a patient, I could have then considered whether to continue with JAG. I attended PT twice and didn’t feel it was very effective, so I stopped going. Each time I went, I paid the $139 in full at the front desk. Later, I received an email saying I still owed them $138.41. When I went to the front desk today to ask why I owed money, they said I needed to contact the Billing Office, as they only collect payments for them. When I called the Billing Office, they kept emphasizing that it was an estimated amount and that I had signed a Patient Agreement, which made it my responsibility as a patient. The agreement was clear, they said.
Then why did the front desk even bother verifying my insurance and told me the amount money I need to pay? They might as well have just given me the agreement to review at home. I saw in the comments section that someone else encountered the same situation. Why does JAG’s front desk keep having false communication issues with patients? I wouldn’t go back to JAG again or if you go please multi check if you need to pay more.
Paul S.
3 years ago
This is a great physical therapy team. From the front desk to the PTs and support staff. Professional and knowledgeable. I went there after my knee surgery. They put me on a treatment plan that helped me progress through the rehab process towards a successful and complete rehabilitation.
Thank you JAG Jersey City!
Thank you JAG Jersey City!
Kaashif Alam
3 years ago
The team was great right from the jump. I worked with Rhitty, who, right from the first few minutes of my assessment was able to diagnose a herniated disk. The next couple months had a lot of ups and downs (due to me doing dumb stuff) but they kept working with me and kept me on track. Would definitely recommend this place and team to anyone who needs PT, and if I ever get injured again (hopefully not) I would choose these guys without a doubt
Jackie Monteleone
4 years ago
I had a wonderful experience at the JAG One in Jersey City. Everyone who I interacted with was friendly and helpful. Most importantly, everyone who helped me with my physical therapy was excellent. Everything they did for me (and everything I did there) helped me heal faster than I expected.
Scott Scheff
4 years ago
Having to recover from a full Achilles rupture was a daunting experience, but my experience at JAG, working with both Mark and Carlito was everything I could have hoped for and more. Their guidance and coaching, as well as support from the whole staff (shoutout to Jude, Darla, Kevin, Denise, Anthony, etc), has gotten me back on my feet and feeling as strong as ever. It's been a long journey, but thankful I had this team behind me!
Jacques Natz
4 years ago
Mark is totally in tune with your injury, navigates you through setbacks and has answers for the assorted struggles you face getting to full recovery. Have been with him on three knee issues and am impressed with his understanding of the issue and with a calculated plan to get better. He also ensures the place has a fun atmosphere. And man can he massage the bell out of your affected area!
Antonio Bleve
4 years ago
I couldn’t be happier about my experience at JAG One physical therapy! Mark and his team were very helpful and knowledgeable. They took me when I was in pain without appointment the first time and helped me along the way to get out of pain. I highly recommend them. Thanks
Antonio
Antonio
Michael Dempsey
4 years ago
Mark and his team are very knowledgeable and have helped me in my recovery from three separate surgeries. The facility has a great atmosphere and is conveniently located in downtown Jersey City.
Ayan Kinger
4 years ago
The best PT experience since I noted a huge difference after my fracture. The members here worked closely with me to understand my pain points and target my weak points. In just 5 sessions, I noted a 70 percent improvement in my pain and balance.
The therapists here are top notch and extremely personable and make the session fun and challenging at the same time.
The therapists here are top notch and extremely personable and make the session fun and challenging at the same time.
Adam D
4 years ago
On two occasions following two separate surgeries. ( knee replacement and foot fusion.)
I was treated at JAG Jersey City.
The Quality of care I received was thorough and was consistently delivered with excellence.
Staff are great, all very friendly, knowledgeable, helpful and approachable.
Communication was always easy whether it be in keeping me informed of my own progress, addressing any concerns or questions I might have had or simply helping to navigate my insurance carrier.
I wouldn’t hesitate to recommend JAG Jersey City to anyone in need of PT.
I was treated at JAG Jersey City.
The Quality of care I received was thorough and was consistently delivered with excellence.
Staff are great, all very friendly, knowledgeable, helpful and approachable.
Communication was always easy whether it be in keeping me informed of my own progress, addressing any concerns or questions I might have had or simply helping to navigate my insurance carrier.
I wouldn’t hesitate to recommend JAG Jersey City to anyone in need of PT.
Ted Lui
4 years ago
Mark, Kevin, Jude, and the rest of the team at JAG were incredible. I came in with severe tendonitis in my foot and ankle, having had several flare ups last year including one in October where I couldn't walk for a month. Since I started going to PT with Mark, I haven't had any flare-ups and I've been able to play sports and do other physical activity more regularly. I've been to a few physical therapists and have liked each one, but Mark and team were by far the most effective at actually building strength and setting me up for long-term success. The team around Mark was also extremely professional and attentive in assuring that my rehab was effective (special shout out to Kevin for all those ankle four way exercises!).
Umesh Gunjati
4 years ago
This is a great place for PT. They have all the equipment and it is well maintained. The staff is awesome and will assist you throughout your session and will also correct you if you do something wrong. They track the exercises and make all efforts to get you back in shape as soon as possible. And yes, Mark is an amazing physical therapist, with magical hands and a very nice person to work with. I have completed all my sessions and am back in shape with the right guidance from Mark and team.
Athena M
4 years ago
This is one of the best PT places I’ve ever went to and I’ve gone to a total of four over the years. If you care about rehabilitation after a major orthopedic surgery/injury please come here. Mark was and is a Godsend, trust the process and he will absolutely help you!
Samantha Cagman
4 years ago
I’ve been coming here since November 2021, started with back pain, then ended up having to transition to fracture rehab. Every member of this staff from the desk operations Denise and Angie at front of house to every assistant and therapist in back of house has made every visit a great experience. Everyone is always in a great mood, cares deeply about the treatments of their clients, and works really hard to get you back to feeling your best. I’ve worked with some not so great therapists in the past and feel so well taken care of here. If you’re looking to work with a therapist specifically, I can’t praise Carlito highly enough!
Kevin Zalewski
4 years ago
Great place for PT! When choosing where to do your rehab the most important thing to consider is the people. The people at JAG Jersey City Marin blvd are awesome. They are super professional and they really care about getting you back to doing what you love. They are always happy and help make the daunting rehab process fun.
